Privacy Policy
Introduction
We value the trust you place in us by sharing your personal data. We are committed to protecting that data and being transparent about how we use it. This document explains how Orbis Food s.r.o., based at Na Hřebenkách 815/128, Smíchov, 150 00 Prague 5, Company ID: 03991334, VAT ID: CZ03991334 (hereinafter referred to as “we”, “us”, “controller”), collects, uses, and protects your personal data in connection with the provision of our online marketing services.
Orbis Food s.r.o. is committed to keeping your personal data secure. All your personal data may only be used in accordance with this Privacy Policy and in compliance with Article 28(3) and (4) of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).
What Personal Data We Collect
Depending on the source, we collect:
- Contact information: Name, email address, phone number
- Demographic data: Age, gender, location
- Usage data: Information about how you use our website and services, including IP address, browser type, timestamps of visits, and pages viewed
How We Use Your Personal Data
We use your personal data to:
- Provide, improve, and personalize our services
- Communicate with you about our services, including marketing messages and to help you exercise your data protection rights
- Analyze and better understand our market, customers, and trends
- Ensure the security of our services and protect against fraud
- Issue and manage invoices
- Protect our legitimate interests (e.g. to prevent fraud, enforce terms, recover debts, and safeguard legal rights)
- Fulfill specific purposes to which you have consented
Data retention depends on the duration of your consent or the continuation of our business activities (in some cases, the duration of a promotion or marketing campaign).
Who We Share Your Data With
Your personal data may be shared with:
- Vendors and services that help us deliver our services (e.g. cloud platforms, analytics tools)
- Legal or regulatory authorities if required by law or legal process
Data Sharing with Third-Party Processors
To maintain a high level of data protection while ensuring operational efficiency, the Controller carefully selects and monitors third-party processors. Access to your personal data is limited to employees and collaborators trained in data protection and bound by confidentiality.
When specialized expertise or technology is required for specific processing tasks, third-party processors are engaged. These partners are fully GDPR-compliant and meet the highest standards of data protection.
Currently, we work with the following platforms and services:
- SmartSelling and SmartEmailing for communication
- FAPI for invoicing processes
- Facebook, including Facebook Pixel
- Google, including Google Analytics and Google Ads
- WordPress, including hosting providers
- External accounting services
We reserve the right to expand our network of data processors in the future. Any new partners will be held to the same high standards of security and compliance.
We deeply value the trust our clients place in us and are committed to protecting their personal data with the utmost care and responsibility.
Your Rights
Under GDPR, you have the right to:
- Withdraw your consent at any time
- Request information about the personal data we process and obtain a copy
- Access, update, or correct your data, or request processing restrictions
- Request deletion of your personal data
- Exercise data portability (for automated processing)
- File a complaint with the Data Protection Authority or seek legal remedy
- Unsubscribe from newsletters and marketing communications
We may send you information emails (including inspiration, articles, services, and product updates) based on legitimate interest if you are an existing customer.
If you are not yet our customer, such communication will only be sent with your explicit consent. Regardless of the legal basis, you may unsubscribe at any time via the link provided in every email.
How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, loss, or destruction. These include data encryption and secure access protocols.
Cookies
Our website uses cookies to ensure proper functionality, gather statistical data, and support marketing efforts. Cookies allow us to personalize content and ads, offer social media features, and analyze site traffic. We respect your privacy and aim to give you full control over your data.
You can manage your cookie preferences in your browser settings. Note that blocking certain cookies may affect your user experience and site functionality.
For more information, including how we process personal data and use cookies, please refer to our full Privacy Policy available on our website. Your privacy is our priority, and we are committed to protecting your data in line with applicable laws.
Learn more about cookies [here].
Contact
If you have questions or concerns regarding your personal data, contact us at info@energypub.cz or by mail at the address above. You can also reach us by phone at +420 721 977 977.
Effective Date: March 1, 2025
